What age group is Hello Park suitable for?

Hello Park caters to children of all ages with age-appropriate zones. The soft play areas and ball pits suit toddlers, whilst interactive digital games and multimedia attractions engage older children up to around 12 years old.

Can parents stay with their children?

Yes, parents are welcome to accompany their children throughout the park. There are designated seating areas and a café where adults can relax whilst maintaining supervision of playing children.

Do you offer birthday party packages?

Yes, Hello Park offers comprehensive birthday party packages with dedicated hosts, party rooms, and coordinated activities. Advanced booking is recommended, and packages can be customised with food, decorations, and extended play time.

Is food allowed inside Hello Park?

Outside food and beverages are generally not permitted. However, the on-site café offers a variety of snacks, meals, and drinks at reasonable prices for both children and adults.

What safety measures are in place?

Hello Park maintains high safety standards with soft play surfaces, supervised areas, trained staff, wheelchair-accessible facilities, and regular equipment maintenance. Emergency contact information is collected at check-in for all children.

Hello Park, Dubai Festival City - Tickets, Hours & Reviews

About Hello Park

Hello Park at Dubai Festival City Mall is a cutting-edge indoor playground where traditional play meets immersive digital technology. Spanning over 25 unique attractions, this interactive wonderland transforms ordinary playtime into an educational adventure through multimedia games, responsive light installations, and creative challenges designed for children of all ages.

Highlights

Over 25 interactive digital attractions

Immersive multimedia games and screens

LED ball pit with slides

On-site café with full menu

Professional birthday party hosting

Temperature-controlled indoor environment

Extended hours until midnight weekends

Very good

7.6

/10

facilities

8.1

accessibility

7.8

value for money

7.2

crowd management

7.4

experience quality

7.3

Buzzing

Weekends

11AM-6PM

Weekday mornings offer the quietest experience with fewer children and shorter wait times for popular attractions. Weekends and school holidays see peak crowds, particularly during afternoon hours when families visit after lunch.

Open Until 11pm

Monday10 AM to 11 PM

Tuesday10 AM to 11 PM

Wednesday10 AM to 11 PM

Thursday10 AM to 11 PM

Friday10 AM to 12 AM

Saturday10 AM to 12 AM

Sunday10 AM to 12 AM

Reviews

Visitors consistently praise the interactive games, exceptionally friendly staff members like Mariam and Rafael, clean facilities, and engaging digital attractions that keep children entertained for hours.

Accommodating and friendly staffInteractive digital games and screensClean and safe environment

Location Dubai Festival City

Dubai Festival City Mall - 1st floor Crescent Rd - Al Kheeran - Dubai Festival City - Dubai

+971 4 237 5454

hellokids.ae

Take Al Rebat Street or Al Kheeran Road to Dubai Festival City Mall. Follow signs to the mall entrance and park on any level, then take the lift to the 1st floor where Hello Park is located near Crescent Road entrance.

Parking: Multi-storey car park with ample spaces; first 4 hours free parking for mall visitors

Estimated Time: 15-20 minutes from Downtown Dubai

Social Media

About Hello Park

Highlights

By Car

By Public Transport

By Taxi / Rideshare

Frequently Asked Questions